Date: April 16, 2026 | Version 1.0
Important: Please Read These Terms Carefully Before Using The EstateOga Platform. By Registering An Account Or Using Our Services, You Agree To Be Legally Bound By These Terms. If You Do Not Agree, Do Not Use The Platform.
"Agreement": These Terms and Conditions, together with our Privacy Policy, Cookie Notice, and any other policies incorporated by reference herein.
"Company", "we", "us", "our": Byteflow Technologies Limited, a company incorporated under the laws of Nigeria, operating the EstateOga platform.
"Platform": The EstateOga website at https://estateoga.com, including all associated web applications, mobile applications, APIs, and related services.
"User", "you", "your": Any individual or entity that accesses or uses the Platform, including Estate Administrators, Residents, Landlords, and Visitors.
"Estate Administrator": An authorised representative of a registered estate who manages the estate's account on the Platform, including adding residents, setting dues, and generating reports.
"Resident/Owner": An individual who occupies or owns a unit within a registered estate and uses the Platform to make payments or access estate-related information.
"Services": All services offered through the Platform, including estate registration, dues collection, payment processing, audit reporting, resident communication, and related services.
"Subscription Plan": The Basic Plan, Premium Plan, or Pro (VIP) Plan selected by an Estate Administrator, as described in Section 5.
"Personal Data": Has the meaning ascribed to it under Section 65 of the Nigeria Data Protection Act, 2023.
By accessing or using the Platform, registering an account, or accepting these Terms by clicking "Register Now", "Join Now", or any equivalent acceptance mechanism, you confirm that:
Minors: In compliance with Section 8 of the NDPA 2023 and the Child's Rights Act, our Platform is not intended for use by persons under 18 years of age. If you are a parent or guardian and believe your child has provided personal data on our Platform without your consent, please contact us immediately at support@estateoga.com.
To use the Platform as an Estate Administrator, you must register your estate by providing accurate and complete information, including estate name, address, and required documentation. By registering, you represent and warrant that all information provided is truthful, accurate, and current.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to:
You must keep your account information up to date. We reserve the right to suspend or terminate accounts where we reasonably believe that information provided is false, misleading, or incomplete.
EstateOga provides a comprehensive estate management and payment platform offering the following core services:
We reserve the right to modify, update, or discontinue any feature or service at any time, with reasonable prior notice where practicable.
All subscription fees are payable annually in advance in Nigerian Naira (NGN). Fees are exclusive of all applicable taxes (including VAT at the prevailing rate). Payment must be made via the approved payment methods on the Platform.
Subscriptions automatically renew at the end of each annual term unless cancelled by the Estate Administrator at least 30 days before the renewal date.
Subscription fees are non-refundable except where expressly required by applicable Nigerian consumer protection law.
We reserve the right to revise subscription prices with prior notice.
By using the Platform, you agree to use it only for lawful, estate management-related purposes. You agree that you will NOT:
Estate Administrators are responsible for ensuring that their use of the Platform, including the data of residents and landlords entered on the Platform, complies with all applicable data protection laws. You acknowledge that you are a Data Controller in respect of resident data you input, and we are your Data Processor.
The collection and processing of personal data through the Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. You agree to our Privacy Policy as a condition of using the Platform.
As an Estate Administrator, you acknowledge your obligations as a Data Controller under the NDPA 2023, including:
NDPA Compliance Note: Both parties acknowledge their respective obligations under the Nigeria Data Protection Act 2023. Byteflow Technologies Limited processes personal data as a Data Processor on behalf of Estate Administrators and as a Data Controller in respect of its own operational data. Any conflict between these Terms and applicable data protection law shall be resolved in favour of the applicable law.
All intellectual property rights in and to the Platform, including but not limited to software, code, design, graphics, text, logos, trademarks, trade names, and all content created by us, are owned by or licensed to Byteflow Technologies Limited. All rights are reserved.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your lawful estate management purposes during the term of your subscription.
You must not reproduce, copy, modify, adapt, translate, publish, distribute, sublicense, sell, resell, or create derivative works from any part of the Platform without our prior written consent.
You retain ownership of all data and content you input into the Platform. By inputting content, you grant us a limited licence to process such data solely for the purpose of providing the Services to you.
The Platform is provided on an "as is" and "as available" basis. While we endeavour to maintain high service standards, we make no warranties, express or implied, that the Platform will be error-free, uninterrupted, secure, or meet your specific requirements.
To the maximum extent permitted by applicable Nigerian law, Byteflow Technologies Limited shall not be liable for:
Our aggregate liability to you for any claim arising under these Terms shall not exceed the total subscription fees paid by you to us in the 12 months preceding the claim.
We shall not be liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including acts of God, governmental actions, network failures, natural disasters, or civil unrest.
The Platform integrates with third-party payment gateways to facilitate the collection of estate dues and charges. These payment processors operate under their own terms and conditions, and we are not responsible for their services, security, or any errors in payment processing.
By initiating a payment on the Platform, you authorise the relevant payment processor to process your transaction. All payment data is transmitted using industry-standard encryption. We do not store full payment card details on our systems.
Fraud Prevention: We cooperate fully with relevant authorities, including the EFCC and CBN, in investigating suspected financial fraud, money laundering, or other financial crimes facilitated through the Platform.
You may terminate your subscription at any time by giving us 30 days written notice. Termination does not entitle you to a refund of prepaid subscription fees except as provided in Section 5.4.
We reserve the right to immediately suspend or terminate your account, without liability, if we reasonably believe that you:
In non-urgent cases, we will provide you with 14 days written notice and an opportunity to remedy the breach before terminating your account.
Upon termination, your right to access the Platform ceases immediately. We will retain your data for the period required by applicable law (see Privacy Policy, Section 7), after which it will be securely deleted. You may request an export of your data before termination.
If you have a complaint about our Services, please contact us first at support@estateoga.com. We will acknowledge your complaint within 2 business days and aim to resolve it within 14 business days.
If a dispute cannot be resolved through our internal complaints process, the parties agree to first attempt to resolve the dispute through good-faith mediation before resorting to litigation.
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. The parties submit to the exclusive jurisdiction of the Federal High Court of Nigeria or the High Court of the relevant State in which the dispute arises.
These Terms, together with our Privacy Policy and any other documents incorporated herein, constitute the entire agreement between you and us with respect to the Platform and supersede all prior agreements, representations, and understandings.
We reserve the right to amend these Terms at any time. Material changes will be communicated via email and a notice on the Platform at least 30 days before the effective date. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.
Our failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any successor entity following a merger, acquisition, or sale of business assets.
All notices to us must be sent to support@estateoga.com. We will send notices to you at the email address associated with your account. Notices shall be deemed received 24 hours after email transmission.
Platform: EstateOga
Email: support@estateoga.com
Website: https://estateoga.com
Data Protection Officer: dpo@estateoga.com (Subject: ATTN: Data Protection Officer)